Frequently Asked Questions

Your questions answered about investing with Elevate Super.


About Elevate Super


How do you invest?


Elevate Super targets competitive returns through sustainable investing. Investments are assessed on both fundamental financial analysis and positive contribution to the SDGs. We work with an independent data partner called Sustainable Platform, so we can track a company’s SDG score based on revenue generated plus any research and development spent that contributes to or detracts from one or more of the SDGs.

Elevate Super targets to achieve a higher SDG score than the market, with this increasing over time.

Our beliefs are:

1. Positive social & environmental impact and competitive financial returns shouldn’t be mutually exclusive.

2. Companies focused on sustainable products & services provide a multi-decade growth theme as society is increasingly making decisions in line with our social impact values.

We seek to avoid investments where underlying shares have direct exposure to tobacco, weapons, firearms, gambling and alcohol companies.

What are the Sustainable Development Goals (SDGs)?


The SDGs are a global blueprint adopted by 193 countries including Australia to build a better world. They’re made up of 17 goals that promote prosperity while tackling solutions to our greatest challenges – from ending poverty, fighting inequality, access to better education and good health, to combating climate change.

Why does Elevate Super use the SDGs?


The SDGs were chosen as our investment framework as we believe they provide a more sustainable approach for achieving economic, social and environmental balance - all the things we need to thrive as individuals, and as a society.

All SDGs are interconnected, underpinned by 169 measurable targets, and act as a roadmap for transitioning to a better, more sustainable world.

What is the SDG Score?


Companies, like people, are not perfect. We use the 'SDG score' metric to measure a company's overall contribution to the SDGs. It accounts for the positive and negative impacts of transitioning to a more sustainable world.

Using an independent third party data provider, the Elevate Super investment portfolio will be measured for its Sustainable Development Goals (SDG) contribution. Where data is available from the third party data provider, investments within the Elevate Super investment portfolio will be measured for its SDG contribution. This SDG contribution for an investment is typically measured as the amount of revenue that each underlying company generates from goods and services they produce or sell that contribute to one or more of the SDGs plus any research and development spend towards the SDGs.

You can direct your investing power toward building a better, more sustainable future for all while tracking the impact it’s having on achieving goals like SDG 3: Good Health & Well-being, SDG 11: Sustainable Cities & Communities.

Elevate Super targets to achieve a higher SDG score than the market, with this increasing over time.

Should competitive financial returns and positive impact be mutually exclusive?


Elevate Super targets competitive returns through sustainable investing.

Our beliefs are:

1. Positive social & environmental impact and competitive financial returns shouldn’t be mutually exclusive.

2. Companies focused on sustainable products & services provide a multi-decade growth theme as society is increasingly making decisions in line with our social impact values.

What are the investment options?


Elevate Super offers a choice of two investment strategies, Elevate Balanced and Elevate Growth.

For both investment options, alongside traditional financial analysis, Elevate Super’s investment portfolio takes into account sustainable, environmental and social considerations using an independent third party data provider to measure SDG contribution (where data is available).

Elevate Super portfolios invest in a diverse mix of growth assets (like shares) and defensive assets (like fixed income & cash).

Elevate Balanced has 75% allocation to equities (e.g. shares) and 25% to fixed interest and cash. It’s designed for investors seeking medium to long-term growth who are willing to accept some short-term fluctuations in returns.

Elevate Growth has 90% allocation to equities (e.g. shares) and 10% to fixed interest and cash. It’s designed for investors seeking medium to longer-term growth who are willing to accept a higher level of short-term fluctuations in returns compared to the Elevate Balanced option.

What are the fees?


The yearly administration fee, investment fee and indirect costs are:

$93.60 + 1.30% of your balance for Elevate Balanced, and

$93.60 + 1.39% of your balance for Elevate Growth.

% fee is of your account balance.

If you leave the superannuation entity you will not be charged an exit fee. A buy/sell spread applies whenever you make a contribution, rollover, investment switch or if you leave the superannuation entity. The current buy/sell spread is 0.25% (this will equal to $125 for every $50,000 you contribute or withdraw).

Should you decide to take up Group Life or Group Income Protection cover under Elevate Super, you will be charged an Insurance Administration Fee of 5.5% of the premium (including GST) which is deducted monthly and paid to the Administrator to cover the cost of administering the insurance arrangements.

For an explanation of other fees and costs that may apply, including activity fees and insurance fees. see the Product Disclosure Statement, Additional Information Guide and Insurance Guide for information on all the fees which may apply.

Who is behind Elevate Super?


Elevate Super was borne out of our vision to build a better world for all through the power of investing and technology. Powered by AtlasTrend, a multiple fintech investment innovation award finalist. Our investment team has 50+ years combined financial markets experience, having managed $1+ billion for investors.

AtlasTrend is partially owned by charitable foundations primarily focused on improving the health and well-being of children around the world.

Is Elevate Super regulated by Australian law?


Elevate Super is a sub plan in Aracon Superannuation Fund (“Fund”) ABN 40 586 548 205, a complying public offer superannuation fund regulated under the Superannuation Industry (Supervision) Act 1993 (“SIS Act”).

The PDS is issued by Aracon Superannuation Pty Ltd (ABN 13 133 547 396, AFSL No. 507184, RSE Licence Number L0003384, Level 12, 500 Collins Street, Melbourne, Vic,3000) as trustee of the Aracon Superannuation Fund (ABN 40 586 548 205).

Atlastrend Pty Ltd (ABN 83 605 565 491) (AtlasTrend) is the Promoter of Elevate Super and is a Corporate Authorised Representative (No. 001233660) of Fundhost Limited (ABN 69 092 517 087, AFS Licence No. 233045) (Fundhost) and Arrow Securities Group Pty Ltd (ABN 30 165 731 144, AFS Licence No. 448218) (Arrow).

What is Elevate Super’s USI?


Elevate Super’s USI (Unique Superannuation Identifier) is 40586548205006.


Joining Elevate Super


How do I join Elevate Super?


It takes minutes to join Elevate Super online. We’ll help you find your existing super accounts and roll over to your Elevate Super account. Simply have your Tax File Number handy, which you can find on your pay slips, tax return or MyGov account.

A paper application form is also available if you cannot use the online form by contacting hello@elevatesuper.com.au.

What happens to my old super account?


When you request to switch to Elevate Super, your existing super fund is automatically notified to complete your rollover request.

This may result in the closure of your existing super account(s). Any insurance or other benefits you had with your previous fund(s) will likely be cancelled. You can apply for insurance with Elevate Super provided you meet the insurer’s eligibility conditions.

You can also apply to transfer your existing insurance cover from your existing super fund to Elevate Super within 31 days of joining.

For more information, please see to the Insurance Guide.

I have an SMSF, can I join Elevate Super?


Absolutely, Elevate Super is open to rollover super balance out of your investments by self-managed super fund. Speak to your independent financial adviser before proceeding. The following is guide for the process:

1. Fill a New Member Application Form (SMSFs can disregard section 2 and 4B).

2. Fill out a Rollover Benefit Statement available at https://www.ato.gov.au/uploadedFiles/Content/SPR/downloads/Death_benefit_rollover_statement_NAT74924.pdf

3. Send both completed forms to hello@elevatesuper.com.au.

4. Transfer your money to the following bank account using the name of your SMSF as the reference:

Account name: Aracon Superannuation ATF Elevate

BSB: 033 003

Account number: 622228

I live overseas, can I join Elevate Super?


Yes, if you have an Australian superannuation account you can join Elevate Super. Simply complete the online form. A paper application form is also available if you cannot use the online form by contacting hello@elevatesuper.com.au.

There may be limitations on your insurance coverage while you’re living overseas if you take out insurance offered by our insurance partner, Hannover Life Re of Australasia Ltd.

See the Insurance Guide for more information.

Can I partially switch some of my super to Elevate Super?


Yes, but you’ll need to complete a paper application form by contacting hello@elevatesuper.com.au.

What is the minimum super balance to join Elevate Super?


There is $10,000 minimum investment requirement. You can rollover your super below this amount, but it will be subject to Trustee review. They may consider accepting or declining applications below this amount.


Adding Money to My Super Account


How do I get my employer to pay my super to Elevate Super?


Once you join Elevate Super, we’ll provide you with a Choice of Super Fund form you can forward to your employer. It will have all the details to help them make payments to your Elevate Super account going forward.

What happens to my Elevate Super account if I change jobs?


If you change jobs, you can provide a Choice of Super Fund form to your new employer. This will ensure your new employer pays super into your Elevate Super account.

How do I make voluntary contributions?


You and your spouse can make after-tax personal contributions to your super account. Simply transfer money to the below bank account using your Elevate Super member number as the reference (available on your Dashboard):

Account name: Aracon Superannuation ATFElevate

BSB: 033 003

Account number: 622228

You can also elect to set up regular contributions using the above details through your bank.

See the Additional Information Guide for more information on personal and spouse contributions, and the tax implications.

Are there other ways to make contributions to my Elevate Super account?


Yes, for information on ways to contribute to your Elevate Super account, please refer to the Additional Information Guide.


Tracking My Super


How do I track my super and my impact?


Users will be able to see how the Elevate Super investment portfolio contributes to the SDGs (where data is available) on their member dashboard. Users will also be able to see their account balance and transaction history.

I’ve just joined Elevate Super, why can’t I see my super balance?


It can take anywhere between a couple of days to a few weeks for your previous super fund to complete your rollover request to Elevate Super.

This is why the time it takes for your balance to appear can vary. Rest assured, you’ll be kept informed along the way, and will see your balance appear once it’s been successfully transferred from your previous fund.


Insurance in Super


Do you offer insurance?


Elevate Super offers insurance via Group Insurance Policies with Hannover Life Re of Australasia Ltd (the Insurer).

Elevate Super offers automatic (also known as default) Death and Total and Permanent Disablement (TPD) cover subject to meeting the Insurer’s eligibility criteria including answering eligibility questions.

We offer the following insurance cover:

Default Death cover, which pays a lump sum benefit in the event of an insured member’s death or terminal illness subject to eligibility;

Default Total and Permanent Disablement (TPD) cover, which pays a lump sum benefit if an insured member becomes totally and permanently disabled (as defined) subject to eligibility.

You should refer to the Insurance Guide for full details (including information about eligibility for cover, premium rates, default cover amounts, cancellation of cover and applicable conditions and exclusions).

How can I change my insurance cover amount or add Income Protection insurance?


To apply to increase your cover amount or add Income Protection insurance, get in touch for the form to complete.

If you would like to decrease your default cover, simply email hello@elevatesuper.com.au.

I have insurance with my existing super fund. Can I transfer this over?


You can apply to transfer your existing insurance cover from your existing super fund, to determine whether you meet you meet the insurer’s eligibility conditions, by completing a Transfer of Insurance Application Form within 31 days of joining Elevate Super.

For more information, please refer to the Insurance Guide.


Beneficiary Nominations


How do I nominate a beneficiary for my super account?


After you join Elevate Super, you will be asked what you wish to happen to your super account should you die before your benefit is paid out in full to you. You will have the option of either “binding” or “non-binding” nominations to choose from. If you are uncertain of which to choose, you should consult your licensed financial adviser.

If you do not make a nomination or your nomination is invalid, the Trustee will, in its absolute discretion, pay your death benefit to one or more of your dependant(s) and/or legal personal representative. See the Additional Information Guide for more information on Nomination of Beneficiaries.

Non-binding nomination of beneficiary


If you make a non-binding nomination, the Trustee will take your nomination into account when deciding who to pay your death benefit to. However, your nomination is only a guide and the Trustee has discretion in deciding who should receive your death benefit and in what proportions.

You can email your completed Non-binding Nomination of Beneficiary Form to hello@elevatesuper.com.au.

See the Additional Information Guide for more information on Nomination of Beneficiaries.

Binding nomination of beneficiary


If you make a binding nomination the Trustee will pay your benefit according to your nomination as long as the nomination is valid at the time of your death.

To ensure you make a valid binding nomination:

(a) You must nominate either dependant(s) or your legal personal representative; and

(b) the proportion of the benefit that will be paid to each person you nominate must be certain or readily ascertainable from your nomination and add to 100%.

You must confirm or amend your notice at least every three years in order for it to be valid.

Your completed Binding Nomination of Beneficiary Form must be signed, dated and witnessed in accordance with the instructions on the form and a scanned copy or photo sent to hello@elevatesuper.com.au.

See the Additional Information Guide for more information on Nomination of Beneficiaries and Binding Death Benefit Nominations.